Client satisfaction is great. But it’s not enough. What you want is Client LOYALTY.
Whitman Business Advisors has joined together with Value Drivers LLC to offer customized Client Loyalty Assessments and develop strategic plans for your firm to capitalize on what you’re doing right, and improve in the areas your clients identify.
Do you know how much untapped growth potential is sitting in your current client base?
Loyalty can be used as predictor of future buying behavior and complements satisfaction surveys — but they are not substitutes for each other.
Our client loyalty assessment process is an in-depth exploration of your client base.
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