Unique challenges face firms with 1, 2 or even 3 partners. The first is that you are the firm. Even in a 3-partner firm, unless your partner(s) have extraordinary excess capacity, there is typically little or no back-up on a partner level in the event you are unable to provide time or service to your clients.
Another unique challenge is reading your client’s mind because if you are over the age of 55 your clients are beginning to ask: “I wonder how long my CPA is going to do this?” If that question has been posed to you, know you have already lost referrals and opportunities. For every one person that has asked that question, 20 more are thinking it.
In addition, your clients are traditionally “partner” loyal, not “brand” loyal. The clients of a Big Four firm stay with the firm regardless of partner rotation because they are brand loyal. The clients of your firm have a much more personal relationship with you, which exacerbates the lead time needed to implement a proper transition.
You can control succession (or the selling or your practice) if you understand your options and have the information to make informed decisions.
Selling/Succession 1-3 Partner Firms
- The amount of the down payment, if any
- Length of the payout period
- Profitability of the deal for the successor firm
- Duration of the retention period relating to clients being transitioned and other adjustment periods
- Price/Revenue multiple
- Percent of service mix (Service mix is the percent by allocation of the work you and/or your staff perform for your total client base.)
- Percent of business clients
- Percent of individual clients
- Client demographics
- Staff strengths/weaknesses
- Location of practice
- Cross-selling opportunities
- Time & Timing
- Average number of times a client is serviced per year
- Lease obligations
- Cash flow
- Billing rates
- Realization rates
- Profitability
- Size of practice (gross billings)
- How to Value a CPA Firm for Sale by Joel Sinkin and Terrence Putney, Journal of Accountancy, c2013
- Pricing Issues for Small Firm Sales by Joel Sinkin and Terrence Putney, Journal of Accountancy, c2014
- CPA Firm Mergers: Is it A Buyers' or a Sellers' Marketplace? by Joel Sinkin, AccountingToday.com, c2012
- The Great Mystery: How Do Billing Rates and Profitability Affect a Firm's Worth? by Joel Sinkin and Terrence Putney, The Practicing CPA/AICPA, c2011
- Succession Planning - Valuing Partner Equity in Larger Firms by Joel Sinkin and Terrence Putney, CPA Practice Management Forum, c2009
- How often you personally see your client base. Many firm's clients mail in the work, use portals or the cloud, are dealing with staff during the year and only see the partner(s) annually. Add those clients to your annual business and personal tax clients and most firms find out that the bulk of their clients are only seen in person or actually provided service by the partner once a year.
- How many years do you plan to continue to work FULL TIME? Full time is defined as the same level of time commitment you currently contribute to your practice. The question is not "do you want to continue working?" The question is "how long do you want to work at your current level?" You may elect to work part time for many more years than you are prepared to work full time.
- The Long Goodbye by Joel Sinkin and Terrence Putney, The Journal of Accountancy, c2013
- Succession Planning: What's the Future of Your Firm? by Joel Sinkin and Bill Carlino, Connecticut CPA, c2013
- Succession Planning: Key Questions for CPA Firm Partners to Ask Now by Joel Sinkin and Mark Basinski, Washington CPA, c2012
- A firm with a similar culture and fee perspective
- A firm having the expertise and licenses required to provide the services you currently offer your clients
- A firm geographically sensitive to your client base
- A firm with excess capacity or the ability to replace you, when the time comes
- A firm with a similar methodology of working with clients (If you do a lot of client handholding, the potential successor must be able to do the same)
- A firm that can give your clients the same level of interaction (If your clients are accustomed to dealing with a principal or partner, the successor must at least initially do the same)
- A firm with which you have chemistry. (If you are not comfortable with your successor professionally and personally, why would your clients and staff be?)
- A firm who will maximize continuity and minimize change.
- How to Select a Successor by Joel Sinkin and Terrence Putney, Journal of Accountancy, c2013
- The Long Goodbye by Joel Sinkin and Terrence Putney, Journal of Accountancy, c2013
- Transition plans must be jointly developed and executed. This will ensure a well-represented plan.
- Realize that change experienced by the clients (not necessarily internal change) produces questions and insecurities for both staff and clients and a good transition plan addresses, up front, most if not all these questions.
- Acknowledge that a good transition plan includes all components such as technologies, personnel, training, location(s), processes and timelines, workflow, licensing, etc.
- Continuity equals retention of both staff and clients. Keep changes that the clients will see (for example, they won't care if you change the software) small and implemented over time.
- Keep emphasizing to all (staff, clients and partners) the gain of the new firm, partners, talents and services not the loss of the old one.
- Keeping it Together: Plan the Transition to Retain Staff and Clients (Part 2 of 2) by Joel Sinkin and Terrence Putney, Journal of Accountancy, c2009
- The Value of a Smooth Transition in Tough Times by Joel Sinkin, Small Firm Solutions, c2009
- The Long Goodbye by Joel Sinkin and Terrence Putney, Journal of Accountancy, c2013
- See also the Transition information in this section
- Give up control. It is hard to be master of your domain and then suddenly have the accountability of being a partner in a larger firm
- Give up income. Who wants to work the same, bring in the same revenues, have additional accountability and make less?
- Have liabilities relating to the actions of others instead of their own
- Lose the ability to come and go as they see fit, handle financial issues and make decisions.
- A Two-Stage Solution to Succession Procrastination by Joel Sinkin and Terrence Putney, Journal of Accountancy, c2013
- Two-Stage Deals: A sequenced transition can smooth a firms' ownership transfer by Joel Sinkin and Terrence Putney, Journal of Accountancy, c2006
- Using a Two Stage Deal, Seller Transitions His Practice Over Time (Case Study), Transition Advisors.
- Alternative Deal Structures for Succession by Joel Sinkin and Terrence Putney, Journal of Accountancy, c2014